Support Problem with my brand new HTC Magic

Discussion in 'Android Devices' started by mrweiss, Jun 16, 2009.

  1. mrweiss

    mrweiss New Member
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    Jun 16, 2009
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    Hello everyone,

    i thought i won't need this type of post but i was wrong after all

    i got (shipped) from UK my HTC magic, lovely phone, looks great, got it out from its box and "Wow"...everything seems to be ok but...phone microphone is out, dead...changed SIM, restore from phone's menu...still ain't working

    must to add that i've tried few versions before on the phone before testing it first time for adding more language support and etc

    what shall i do? any tips?

    when i'm attaching the headphones + mic cable everything is ok...

    thank you!

    Yanir
     

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  2. mrweiss

    mrweiss New Member
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    Jun 16, 2009
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    anyone please???
     
  3. Timfy

    Timfy New Member
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    Jun 16, 2009
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    Sounds like a hardware fault to me, it happens I'm afraid. :(

    All you can do, other than opening the device and tracing the fault yourself*, is to exchange it with the supplier for another device.

    *(which will negate any warranty on the device, so if you do this be sure you know what you're doing)
     
  4. mrweiss

    mrweiss New Member
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    Jun 16, 2009
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    i see, Sigh...:(
    will try to find out if i have anyone in the UK or will try find out a local supplier to exchange maybe

    thx!
     
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