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Help Problem with sync PC to HTC Incredible

I am trying to get my wife's Incredible to sync with our PC to pull pics of the phone. I have downloaded HTC sync and the PC see's the phone. During the sync op I get an error saying that the SD card cannot be mounted/unmounted (1020). I have enabled the USB debugging and the SD card is mounted according to the phone it self. The pics are on the phone memory I believe. Anyone have any advice?

Thanks
 

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