Problem with WiFiSupport


Last Updated: 2011-12-23 20:51:31
  1. somerandomname

    somerandomname New Member

    Hi all! I recently bought a Xperia Mini, however, there are problems when i try to connect to wireless networks.

    At home the phone loses connection about every half minutes for a few secs, starts searching a network and reconnects. Meanwile my wife's LG has no such problems.

    At work it's even worse. The signal is worse than on other phones and it keeps disconnecting nearly every 10-15 seconds, so its really useless.

    Any ideas? Or should i return it to the store (which I dont really want, i started really liking this phone). Oh, and leave me alone with those 'set sleep policy to never' type of advice.

    Thanks in advance.

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  2. El Presidente

    El Presidente Beware The Milky Pirate! Moderator

    Welcome to AF! :)

    Do you have 3G on in the background? On some handsets, if the phone thinks it can get a better connection to the net, it will cut off WiFi and use the 3G connection instead. try and make sure that when connected to WiFi, you turn of Mobile Network in Settings -> Wireless & Networks and see if that makes a difference.

    Also, assigning yourself a static IP can make the connection a bit more stable, have you tried that? If you need instructions on that, let me know.
  3. somerandomname

    somerandomname New Member

    3G is disabled, and I have already tried assigning a static IP at home, but it makes no difference unfortunately.
  4. El Presidente

    El Presidente Beware The Milky Pirate! Moderator

    I'm not sure what else to suggest then, sorry.

    Do you have any 3rd party apps installed which might potentially control connectivity? I'm thinking Juice Defender/Green Power etc?
  5. somerandomname

    somerandomname New Member

    Nope, it's 2 weeks old and I didn't install any apps like that. I was hoping somebody had the same problem as I do, but I guess it will be a hardware problem then.
  6. El Presidente

    El Presidente Beware The Milky Pirate! Moderator

    It might be a software issue, I don't actually have the handset, I was just looking through the unanswered threads and stumbled across this. Generally the fixes I suggested work across a number of handsets.

    Someone who owns the handset might be able to chime in before you take it back though.
  7. Josh-SonyXperia

    Josh-SonyXperia Well-Known Member

    As suggested by El Presidente this might be a software problem. I'd suggest to run the Repair Phone option on the PC Companion, this might solve the issue and if it doesn't then you know that you need to either bring the phone back to the store where you bought it to have it replaced or to a Sony Ericsson service center so it could be evaluated be a repair technician.

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