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Problems after upgrade? Factory reset!Tips

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  1. SUroot

    SUroot Well-Known Member Developer

    I'm seeing loads of threads lately that all hint at the same thing:

    "...broken since update", "...battery drain since update", "...wakelock since update"

    So here is my advice. Do a factory reset*. This does not just apply to the S3, but to all android devices.

    Some may say this is drastic. Some people ask "why is everyone so quick to suggest a factory reset?"... well, this is s good question and often I have asked that. Many do quite easily throw out the factory reset solution uneccessarily. Sure, it will resolve all but hardware issues so is almost a sure fire way to resolve issues. Given how annoying setting everything up can be, we should all try and look at less invasive solutions first.

    HOWEVER, the above said, there are 2 situations where a factory reset should be the advice given. It should be the first thing tried. These are:

    1- before reporting a bug to a custom ROM or kernel developer (not relevant for today's topic)

    2- when things don't look good after an official update.

    Although 1 isn't really relevant today, the reason is the same...

    We've all been there when we want to download an app but its not compatible with our device because our android version is too new... its annoying. But then what if the app was installed then you upgraded? It may stop working if its not compatible. It may stop other things working.

    But we're not just looking at apps here. All your apps and settings are stored in the /data partition along with your data. Every setting you make from your ringtone, alarm times, wallpaper, homescreen layout are all there. Even the smallest, most inconsequential setting can break things if its incompatible. I once had an issue where sound settings would force close and managed to locate the issue (with MANY hours trial and error) to wallpaper storage. Its not always intuitive as to what breaks something.

    So, everything works, you upgrade and something is wrong. First instinct is "well it must be the update". Its a fair assumption as that's all that's changed. Sometimes there may be a bug in the update. Usually though, everyone with the update will have a bug. If most people don't have the "bug", then it's unique to you and what makes you unique is what's in /data. 95/100, upgrades go fine. For some though - not so much. There is always going to be a chance something will break but usually a factory reset will fix it. Knowing that it could take hours to realise wallpaper broke your sound menu is reason enough to suggest this, but also accumulated data may cause problems down the line too. When you upgrade your android version, you expect all the settings to work. Sometimes, with certain settings - they no longer exist. You end up with a setting set in /data that is orphaned. This is rubbish data and only gets in the way of data that should exist. For the fastest, cleanest upgrade I would recommend a reset everytime as best practice but I'm not here to talk you into that.

    Sure, its annoying that you have to set up your ring tones again or put all your widgets back. You "shouldn't have to..." do this to facilitate a clean upgrade. Sorry, but not everything goes to plan. Hopefully Google has your contacts (if not, there are apps to backup contacts) and you can use sms backup+ to save your sms to Gmail. Copy your internal sd card to pc (as factory reset wipes this too) and you're good. .just apps to re-download and if you allowed Google to backup your device (default option when going through the setup wizard) most of those will install automatically.

    So yes, it can be a bit of work but its better than having to downgrade, put up with a "bug" or get frustrated looking for the answer so please consider a factory reset...

    *if you changed any settings after the upgrade, first change them back. If you havecan issue with a single application, try clearing data on that application first. Android settings > applications manager > all > application make > clear data

  2. agtdroog

    agtdroog Member

    i have an att gs3 and the only problem after the jellybean update was battery drain, but that was easily fixed by turning google now off, now my battery is just as it was with ics. If yall are experiencing battery drain its worth a try, hope it helps.
  3. SUroot

    SUroot Well-Known Member Developer

    Yes of course. This thread is more about having not changed anything. Obviously if you turn any features on and then the battery starts draining, turn the features off again.
    Rxpert83 likes this.
  4. funkylogik

    funkylogik share the love peeps ;) VIP Member

  5. SUroot

    SUroot Well-Known Member Developer

    I think its just to make sure you have enough charge so the power doesn't run out half way through
    funkylogik likes this.
  6. silentwitness

    silentwitness Well-Known Member

    it would be good if this was made a sticky thread so people would notice it more instead of posting the same questions.
    funkylogik likes this.
  7. SUroot

    SUroot Well-Known Member Developer

    Yes but possibly we need to get rid of some first as the more we add, the less people see them.
  8. silentwitness

    silentwitness Well-Known Member

    lol thats true but there are not that many sticky threads.
  9. SUroot

    SUroot Well-Known Member Developer

    Hmm. I've never understood the "general Questions" sticky thread's point...

    What does Shotgun reckon?

    (I'll ask)
  10. thahim

    thahim Well-Known Member

    How to disable google now?
  11. pmezo

    pmezo Member

    edit: wrong thread
  12. SUroot

    SUroot Well-Known Member Developer

    Doing a factory reset does 1 of 2 things.

    1) proves the issue was just bad data
    2) proves the issue was not bad data and the process of updating broke something at a system level.

    In the case of 2, which you have, I would recommend speaking to your carrier
  13. jimdriver2

    jimdriver2 Well-Known Member

    When I recently did a Factory Reset on my Nexus 7 after the 4.2 update messed it about a bit when I started it up again it automatically downloaded all my apps again, except it was only the ones that were actually installed on the N7 prior to the FR not the ones on my other devices. I was well chuffed with that as that was the biggest time saver IMO for getting it back up and running again.

    Is this a standard Android feature now or did just the N7 know what to do?
  14. SUroot

    SUroot Well-Known Member Developer

    Its a standard feature. If (when going through the setup wizard), you don't untick "allow Google to backup this device" it will backup. When you factory reset, on the same section of the setup wizard is a tickbox to restore too. These are what does that.

    Not sure when this was introduced. Definitely in 2.3
  15. funkylogik

    funkylogik share the love peeps ;) VIP Member

    Doesnt it only work over wifi though? Yeah i was freaked out/amazed when i 1st logged into my s3.
    My last ICS phone didnt do it :)
    EDIT my last phone started on Gingerbread.. must have started with ICS.... so handy though :)
  16. funkylogik

    funkylogik share the love peeps ;) VIP Member

    In home screen, long press "menu" button (left of home), menu, settings, google now, theres an on/off switch at top right mate ;)
  17. SUroot

    SUroot Well-Known Member Developer

    It was definitely part of Googles Gingerbread source code
  18. funkylogik

    funkylogik share the love peeps ;) VIP Member

    My Xperia didnt do it but then i wasnt on wifi,.. :)
  19. djnott

    djnott Member

    I had to go through a reset. I don't wish that on anyone. Does anyone know why there is no anniversary event in the calendar after the upgrade and then a reset? Also Kies is the worse thing I have ever tried to download. It goes in circles asking questions and never loads. This is the first Android I've own. I had been a Blackberry torch user. I'm sorry I didn't wait for the new version. I never had trouble backing up or using desktop software.
  20. rushmore

    rushmore Well-Known Member

    No problems here after the VZW update, but expected to have to factory reset since have about 300 apps installed and use Nova Launcher. No need so far.
    KOLIO likes this.
  21. swindelljd

    swindelljd Well-Known Member

    I have done a factory reset 3 times after the Jelly Bean update arrived yesterday. Does anyone have a link to the official Verizon Jelly Bean OTA file? I'd like to re-apply it again and see if it fixes the issues I am seeing.
  22. SUroot

    SUroot Well-Known Member Developer

    You can't re apply. It only installs if you have a certain build number, which you haven't anymore.

    You'd have to flash the whole ROM. Look on sammobile.
    UserName872 and KOLIO like this.
  23. swindelljd

    swindelljd Well-Known Member

    It looks like only ICS is available there. Is there anywhere else it might be?

    [edit]I found a link to download the full files here http://forum.xda-developers.com/showthread.php?p=28530394 (section 5 of OP) . Requires ODIN to apply. FWIW, I am wondering if VZW has pulled the update. My SG III was bugging me for since Friday to apply the JB OTA and has finally just stopped. My wife's phone on the other hand is totally non functional even after applying the full wipe version of JB. [/edit]
  24. SUroot

    SUroot Well-Known Member Developer

    Definitely get on the phone to vzw...
  25. snilloconator

    snilloconator Well-Known Member

    I'm having the same battery issues eve after a factory reset. What to do?

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