I have been having the following issues since upgrading my OS: pinch to zoom often not working on Internet terrible screen lag problems keyboard does not appear when using the phone difficulty getting phone to switch to landscape mode signal not working properly I did the hard reset and continue to have problems. I brought my phone into the Verizon store and they mailed me a replacement phone. It has been sitting in my office for a couple days, unopened, while I work up the patience to go through the whole process again. Are most people still having problems after switching to the replacement phone? Has anybody had good luck with the replacements? Gonna vent here--I have a major regret with getting this phone. The keyboard Stinks and if it wasn't for Swype, I wouldn't be able to type anything. Now all these problems.....Grrrrrrrr Thanks for listening.