Problems connecting to Wifi

[grove14]

Hi guys, I'm having trouble connecting my tattoo to my home Wifi. I have seen similar posts to this one, but as of yet, no resolution.

I can connect to my Wifi at my uni address with no problems, so it is obviously a fault with the wireless rather than the phone.

The phone asks for the WEP password which I put in correctly, it then says "obtaining IP address" only to return with 'unsuccessful' or 'disconnected' - which may indicate that there is some security that is stopping the phone connecting?!

I am not too clever when it comes to these matters, although I'm not completely PC-illiterate, so layman help would be appreciated! Thank you!

 

[moblinLinux]

can you get get wep connected on a laptop
in your home

 

[grove14]

Yep, that is all fine, I have a mac with which i set the wireless up.

 

[Shinstorm]

I'm having the same problem with my Eris connecting to my office's wifi. I've put in the WEP key close to 20 times and it will never connect. I've brought my laptop in and used the same key with no problem at all. I know the key's good, the phone just won't connect.

I know the wifi on the phone is working... at least partially, because I've been able to connect to my home's wifi. At home I have a 128 bit key and at the office I have a 64 bit key. Does anyone think it may be a problem with the key's strength?

 

[daiking]

I'm going to suggest you need to allow your wireless router to pair with a new device - its the first thing to try as a non-techie. what router do you have? Is there a simple "pairing" mode button?

 

[Huw]

There are a few things on the router you might try. Is it using a MAC whitelist? Do you need to set it to allow new connections? Have you tried changing channels?

 

[jjr1968]

possible the type router...I've been told ERIS won't work on an "N" network. Don't know if this applies.