Problems when I turn on phone, Something to do with UIDs, Please Help!Support

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    RKJCNE New Member

    I'm having problems when I turn my LG vortex on:
    Everytime I turn my phone on this text appears
    "UIDS on the system are inconsistent, you need to wipe your data partition or your device will be unstable." with my only option being "I'm feeling lucky"
    Once I press this it says "The aplication software update (process com.innopath.activecare) has stopped unexpectedly please try again" with my only option being force close. Once I press this it becomes an endless cycle of different process unexpectedly working with force close being my only option. Can you help me?

    Thanks in advance!

    BradyCT02 likes this.
  2. olbriar

    olbriar Moderator Moderator

    I'd like to welcome you to AF. I hope your fellow users will have an answer for you.
    Good luck.
  3. zachary2570

    zachary2570 New Member

    I think if you hold power, home, menu, the vortex will boot into something like the bios. There should be an option to wipe here

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