Problems with screen touch reactions...Support


  1. firedesire

    firedesire Well-Known Member

    Hi fellow XE owners,

    I have had a relatively trouble free time with my phone, even after ICS update, that is until about a week ago....

    Sometimes from the lock screen it will take 3 or 4 swipes for the circle to react, having got past that stage the type in password I use will not respond to the 'enter' button. I have tried cleaning the screen, going back to the stock Sense (from Go Launcher), but all without any major improvments. This problem doesn't occur everytime , so just as I feel like sending the phone back, it behaves itself for a couple of days.

    I haven't gone for a full reset yet as I don't really want to reset everything I have already set up, even though most apps are backed up.

    Anyone come across a cure for this?

    Thanks in advance.

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  2. firedesire

    firedesire Well-Known Member

    I seem to have found some sort of cure for my issue.... I had been reading that sometimes when your memory card has loads on it, it could affect the behaviour of your phone, I was using a 16gb card which had about 12gb of photos, music and full length films on it, so I upped it to a 32gb sandisk card and after sorting out a few app-location issues, since putting the card in the phone has been performing 'quicker than before' .... I had previously carried out the cache clearing route without any noticable improvement..... Heres hoping all is fixed !
    Kruncha likes this.
  3. Kruncha

    Kruncha Well-Known Member

    That's handy info, hope all goes well :)
  4. Bullitt_McQueen

    Bullitt_McQueen Well-Known Member

    Did clearing/upgrading the memory card work for this, guys?

    I've been having an ongoing battle with this issue...
  5. Kruncha

    Kruncha Well-Known Member

    I thinned out the rubbish on my sdcard, and noticed a marked improvement in the phones nippiness. just need to sort out my cracked screen now...
  6. admob

    admob Well-Known Member

    ive got this issue periodically, it just comes and goes with no rhyme or reason why.. :-(
  7. admob

    admob Well-Known Member

    This was the reason I finally got rid, loved the phone, but simple swipes didn't register! , moved onto the one x now, simply stunning.... got 215 off eBay for my xe as well.. result..
  8. Ricardo1985

    Ricardo1985 New Member

    Hi All

    I think I have a very similar problem here, the touchscreen on my XE is so unreactive sometimes I feel like throwing it across the room! Reading what has been said before I dont think its a memory card problem, I've only had the phone a few months and am currently using a 2GB SD card from my previous phone (HTC Wildfire) both the phone and the card memory are under half full, is it worth investing in a larger memory card or has anyone discovered anything else which could be causing the problem??
  9. Gods_Pianist

    Gods_Pianist Active Member

    i acquired an HTC sensation XE yesterday, and i was happy about it. it's updated to ICS 4.0.3 by the previous owner, but the Sense ui is still in version 3.6. i think i have this problem with the ui, because there are times that my phone doesn't recognize or takes long to respond to your touch at times, especially when i connect to the pc. am i right in saying that the problem is in the Sense ui? i'm thinking that if my phone's ui will be updated to Sense ui 4.0, that would alleviate the problem. is my analysis right? having the same problem with touch response of the phone as you guys here.
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