Problems with Screen, white lines??Support


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  1. seanatsb

    seanatsb Well-Known Member This Topic's Starter

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    So my fascinate has an issue with the screen, and I was wondering if anyone else has had this problem.

    Randomly, when actively doing stuff on the phone, I go to white lines running from the top of the phone to the bottom when the screen was in portrait position. There were two of them on the right side, each line being a couple pixels in width, separated by a few pixels of normal screen. It lasted for a few seconds, and then the screen reset itself. It's only happened once or twice, but it should happen at all with such an expensive phone and nice screen.

    Let me know if you've had this problem or your thoughts on what I should do.
     

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  2. .cage

    .cage Member

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    I have, but then I deleted Noled and havent seen it since.
     
  3. seanatsb

    seanatsb Well-Known Member This Topic's Starter

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    I don't have NoLED installed as far as I know, unless my brother installed it and didnt tell me. I talked to him, he has NoLED installed on his fascinate but hasnt had a problem. He told me he didn't put it on my phone and I didnt see it in the apps.

    Thanks though for the update. If you happen to get the lines again, please let me know.
     
  4. .cage

    .cage Member

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    Well, I could be wrong and it was something else. I just kind of figured it was that since it went away after I gave up on that app.
     
  5. dmcromer

    dmcromer Member

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    I'd send the phone back ASAP. I just took my son's Fascinate back to Verizon today and swapped it for a new one. (If it's been < 30 days since you bought the phone, you get a new one; after 30 days, you get a used one.)

    His screen was doing similar things, though much worse. It would sometimes send dark or light streaks flickering across the screen. The worst, though, was that it would sometimes go completely white (at what looked to me like maximum brightness); nothing would display on the screen at all. It was useful as the world's most expensive flashlight, but not good for anything else ;^) He said the problems started intermittently, but got worse and more frequent over a period of a couple of days.

    If it were me, I'd take it back NOW.
     

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