Problems with the phone..Support


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  1. Mergim

    Mergim New Member This Topic's Starter

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    I recently added a new feature to the phone, something about pattern recognition, IT comes when you're removing the key & after inserting your CARD code.. I do know the symbol, but my cousin missclicked the Forgot thingy, and now it's telling me to log on Google mail to unlock it, but I dont have a google mail.. I did register, but I cant log on when I dont have internet on it..

    So, I'm asking if anyone knows how I can return and correctly type the real pattern recognition? Its supposed to look like a symbol and it looks like this:

    * * *
    * * *
    * * *
     

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  2. DaSchmarotzer

    DaSchmarotzer Blame it on me VIP Member

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    Hi, and welcome to the forums!

    Have you tried powering off the phone and powering it back on? I don't use the pattern lock feature, but maybe this will work. Let me know if your issue is solved. :D

    EDIT: Ok, after some search I found out that this is a serious issue and rebooting probably won't fix it. A factory reset will work, but you will lose your data. I found this solution with which you won't lose anything (thanks to Samuel84 on Google support):

    Bypass the Login and get back to your home screen!
    This might sound silly or a prank to make you into doing stupid thing. But it is the main ‘cure’ that I have found.
    Step 1) Ask a friend to call you. Answer it.
    Step 2) Flip open and close the screen while pressing the ‘Home’ button repeated.
    Step 3) You will get to your home screen! Surprise~!
    Step 4) IMPORTANT! Go to <Settings> -> <Security & location> -> Uncheck <Require pattern> (Now you can get to home screen by flipping your screen)Clear your Google Apps cache!
    Step 1) Go to your <Settings> -> <Applications> -> <Manage applications> -> <Goggle Apps>
    Step 2) Hit the <Clear data> button!Access Android Market!
    This application will access your Google Account stored data and found out it is gone (since you clear it in 2). It will ask you to key in again! After verifying, you will be brought to the Android Market homepage.Login and reset your pattern!
    Press the <Cancel Call> button on the phone and then <Menu> to get back that annoying Login screen. Key in the username and password, then sign in. Woola! You are asked to reset your pattern! And there, you have saved your phone data!
     
  3. Mergim

    Mergim New Member This Topic's Starter

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