HELP!! am getting an erro saying "SORRY" "the process com.htc.provider has stopped unexpectedly." "please try again" FORCE CLOSE (on a button) each time I click on the force close it goes fleetingly to the HTC logo "social network error" "Service is not available" "OK" then it will load up in the background but the Sorry comes up again and round and round i go - grrrrrr have tried to do a factory reset but it wont let me, have taken out the battery and tried that - doesnt do anything! HELP!!