Processes Stop Unexpectedly


  1. gus7silva

    gus7silva New Member

    Hello I am new to the forums as I just bought an HTC Hero off craigslist. So far I love the phone but for some basic functions such as adding contacts I get an error message.


    When trying to add a contact i get this message:

    "The application Messages (processcom.android.mms) has stopped unexpectedly. Please try again."





    When I try to tap the little phonebook on the right when the phone is open I get this message:

    "The process android.process.acore has stopped unexpectedly. Please try again."




    and when I go to settings > about phone > and click on system updates I get this message:

    "The application Settings(processcom.android.settings) has stopped unexpectedly. Please try again."





    Since I bought the phone I already did a factory reset. The problem was present before and after the factory reset. Please help

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