Support Push stopped working (gmail)

Discussion in 'Android Devices' started by cmantelope, May 4, 2010.

  1. cmantelope

    cmantelope Well-Known Member
    18

    Nov 11, 2009
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    Everything was great, loving life....then yesterday, after 5 days of perfection, my gmail won't push anymore...

    Everything is set to sync....so, I turned off sync, turned it on again.....then it pushes, but won't after that.... (it's been 24 hrs nows)

    I hope this is part of the update they are sending

    Anyone else notice their gmail not pushing anymore??

    Thanks
    CM
     

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  2. Needz_Android

    Needz_Android Well-Known Member
    78

    Apr 1, 2010
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    mine stopped, but then i checked "auto sync" and it started working again
     
  3. 1967ls2

    1967ls2 Well-Known Member
    43

    Apr 29, 2010
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    Where is there an "auto sync" option? I open the gmail application and then hit the menu button and the only options are refresh, compose, accounts, view labels, search and settings.
    Under settings there is no "auto sync" option anywhere...Little help...
     
  4. Richard371

    Richard371 Well-Known Member
    16

    Nov 11, 2009
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    turn off wifi.
     
  5. Dream

    Dream Well-Known Member
    63

    Oct 26, 2009
    431
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    Twin Cities
    Maybe its a outage in your area? I get emails on my phone before they even hit my gmail on the computer.
     
  6. 1967ls2

    1967ls2 Well-Known Member
    43

    Apr 29, 2010
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    My WiFi is turned off along with my bluetooth. I have all the proper Auto Sync features turned on for my Gmail but I still don't get any pushed notifications/emails. I have to open up the Gmail app and refresh it to get the emails.
    What is going on here? This isn't pushing anything...
     
  7. clevinger

    clevinger Member
    6

    Apr 20, 2010
    9
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    6
    To enable auto sync:

    From the home screen press Menu - Settings - Accounts & sync - Check Auto-sync.
     
  8. kyleetrotter

    kyleetrotter Well-Known Member
    16

    Apr 8, 2010
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    bump. I have this problem too and its the most annoying problem I've had with the Incredible.

    Auto Sync and all that jazz is on by default and I never turned it off or messed with any settings. It went from working this morning, to not working tonight. I'm getting closer and closer to bitching to Verizon for a Droid X swap.
     
  9. rockstar323

    rockstar323 Well-Known Member
    43

    Nov 23, 2009
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    Quality Control Tech
    Youre gonna need to get a few warranty replacements first before they will send you a different phone, usually 4+ and that isnt a guarantee they will send you a Droid X. Unless youre still within your 30 days.
     
  10. kyleetrotter

    kyleetrotter Well-Known Member
    16

    Apr 8, 2010
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    I'm not within my 30 days but my brother has had 3 Incredibles on our account so far and if a mail selling point of a phone isn't working I'm going to bitch until I get what I want. We have 6 people on our Family Share plan and pay for 4 data connections and texting plans, etc. We are great Verizon customers.

    And I will argue that this isn't a hardware issue and that a new phone isnt going to do anything but make me redownload all of my apps and wait for it to happen again. I just returned to factory settings YESTERDAY and it's already happened 1 day afterward.
     
  11. DodgerinNH

    DodgerinNH Well-Known Member
    48

    Apr 2, 2010
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    Adhesives
    SE New Hampshire
    I'm with you. Gmail has never been consistent with its push for me. And starting today it wasn't working at all. Only when I went in and manually refreshed. I just unchecked and re-checked auto-sync and it's working again, but really?

    I've had this phone since launch and there has been alot of unchecking and rechecking, soft reboots, battery pulls. Basically everything except a factory reset.

    I wasn't even getting HTC mail notifications today, but finally figured out that I needed to go in and clear out all my sent folders and the SD card mail extension. Who knew all the email attachments are going on the SD card?
     
  12. gadgetmom88

    gadgetmom88 Well-Known Member
    38

    Sep 23, 2009
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    Statistician/Nerd
    Cincinnati, Ohio
    Same problem here. I have done 3 factory resets today per Verizon instructions and it's still not working. Called HTC, they had no idea and so sent me warranty department for a replacement. The warranty dept - a 3rd party company - sent me to their tech support. They were obnoxious bullies. The guy argued with me for 10 minutes about how what I was seeing on my phone couldn't possibly be right. They had no fix and said it was a Verizon network problem. Nice. I just came from the Eris and had so many problems that I replaced it 4 times. I'm to the point where I think HTC produces pretty, but shoddy devices that even Verizon can't support. Very frustrated because there is no other device I want - including the Droid X or Samsung. I just want this phone to work! Ranting over now.

    Sent from my ADR6300 using Tapatalk
     
  13. Geese1

    Geese1 Well-Known Member
    53

    Mar 17, 2010
    143
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    53
    Male
    Pennsylvania
    This just started happening to me today. Push email was working fine this morning, but come sometime this afternoon/evening, I noticed it had stopped.

    Went ahead and tried turning off, then turning back on the auto-sync, but all it does is download the messages that are in my inbox at the time. After that it won't push any new emails that come in (I tried sending myself a few test messages to see if that did anything). Looks like I'm going to have to try a factory reset and see if that does anything.

    What a pain; the phone has been working flawlessly up until this point.
     
  14. gadgetmom88

    gadgetmom88 Well-Known Member
    38

    Sep 23, 2009
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    Statistician/Nerd
    Cincinnati, Ohio
    If it's any help, I switched to K-9 mail and it pushes perfectly.
     
  15. Geese1

    Geese1 Well-Known Member
    53

    Mar 17, 2010
    143
    36
    53
    Male
    Pennsylvania
    Thanks, but that's not really an option for me as the push account I'm using is a work account.

    I ended up doing a factory reset and that "seems" to have resolved the issue. Not sure what was going on, but as long as it's working now I'm happy.
     
  16. gadgetmom88

    gadgetmom88 Well-Known Member
    38

    Sep 23, 2009
    202
    11
    38
    Statistician/Nerd
    Cincinnati, Ohio
    I agree it's not always a solution and I have to wonder what's up with these HTC phones. After having issues with getting data connectivity yesterday, and push email stopped working, today I have been bitten by the Silent Bug. I just came from 4 Eris' with the same problem. Stopping now before I start cussing.
     

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