Qik VideoSupport


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  1. Hal Jordan

    Hal Jordan Active Member This Topic's Starter

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    Hey there,

    My cousin and I just tried to do a Qik video call and we had some issues. He's in Chicago and I'm in New Orleans. He was able to see and hear me just fine but I couldn't see him nor hear him. I saw myself on the screen in a smaller window but it was just a black screen behind that.

    Any ideas on how to fix??

    Thanks in advance.
     

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  2. hd.android

    hd.android Well-Known Member

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    You can email support@qik.com. They're pretty responsive. Only the original caller can speak openly. The receiving party needs to press a "mike" icon on the screen. That doesn't help you with the video issues, though.
     
  3. eieio

    eieio Well-Known Member

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    Tell him take his finger off the camera and press the talk button to reply to you
     

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