So after going to three spring stores I finally found one that said they could do the update. I am not sure they actually did it so wanted to ask you guys. She told me that they did all the updates, but the final step was pushed over the air and it would take from 1 hr to 24 hours to show up. My phone still shows baseband cj05 and she said it would show 14 when it updated. The other weird thing is my phone did not get reset, at least it seems that way. When I asked her she said she backed it up and that she restored it. It has everything on it, even my bluetooth paired devices. Does that sound right? I have never seen them back the whole thing up like that before.... I am wondering if after two hours she did nothing and did not want to tell me that.... What does everyone think?