Question about RETAIL return policy.


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  1. Teufel Hunden

    Teufel Hunden Active Member This Topic's Starter

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    Posted this in the vzw forum but it is like molasses over there. Don't think this one has been tackled yet (yes, I searched).

    If I were to buy a phone at the retail price without a contract upgrade or extension, would I still be able to utilize the 30 day return policy, or even the exchange?

    Also, what if I were to buy the phone from Walmart for retail, would this change anything?

    Thanks in advance, I am really looking forward to an android phone but have serious "next big phone" issues...
     

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  2. colnago

    colnago Well-Known Member

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    If you bought the phone from store other than Verizon, I think it would depend on the respective store's return policy. Verizon will let you out of the contract if turned in for good, but any returns would be between you and the given store.
     
  3. Teufel Hunden

    Teufel Hunden Active Member This Topic's Starter

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    Thing is.. is that I'm not due for an upgrade cause I thought the Blackberry tour wouldn't suck(stupid, I know) but I do want to keep the verizon service. I guess the big question is would I be able to exchange this for another phone if say they came out with another android phone in 30 days?

    Thanks again
     
  4. GrandMasterB

    GrandMasterB Go Go Gadget Flow! VIP Member

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    Yes you get the same 30 day WFG regarless or the price you pay when you purchase directly from Verizon. I purchased the Omnia at full retail $559 and then exchanged for the TP within 30 days. If you purchase at Best Buy or Wal-Mart ect. you are at their mercy for returns ;) . Go corporate IMO.
     
  5. Teufel Hunden

    Teufel Hunden Active Member This Topic's Starter

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    Wow, thanks for the info. This forum pretty much rocks, A LOT more receptive than the snobby CrackBerry forums.
     
  6. GrandMasterB

    GrandMasterB Go Go Gadget Flow! VIP Member

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    CrackBerry didnt used to be like that. It was really nice a few years back but now its just over run. :(. The forums here feature a much more pleasing environment.
     

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