question about setupSupport


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  1. breezy2560

    breezy2560 New Member This Topic's Starter

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    Hi Everyone,
    Just purchased an incredible from a friend that had to give up her phone. It has a clean esn. I want to replace an htc ozone that I have with the incredible. How do I go about changing the phone number that used to be hers, to mine. I've snooped around on it a little, but not quite sure how or where to look. Didn't want to go to Vzn in case they get all huffy about not buying a new phone from them.

    TIA!!
     

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  2. patsfan1130

    patsfan1130 Well-Known Member

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    Dial *228 from the Dinc
     
  3. FramCire

    FramCire Well-Known Member

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    You probably have to call Verizon. I do not think you can activate the phone using 228 unless you bought it from them.

    However, if you bought the phone legally from a friend, i don't see why you should have a problem
     
  4. rmreid

    rmreid Well-Known Member

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    You do not have to call Verizon, on your Incredible *228, press 1 and it will take you from there - Make sure your old phone is turned off before you start.
     
  5. Terabethia

    Terabethia Well-Known Member

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    This.

    And even if you do have to go through Verizon directly for some reason, they don't actually care where you bought the phone from.
     

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