Question: Asurion Insurance regarding lost Evo


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  1. jwaitetran

    jwaitetran Member This Topic's Starter

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    I misplaced my Evo the other day and was wondering what the process was for getting a replacement Evo sent out to me through Asurion (four years and finally glad i purchased the protection). I know you file a claim but with the evo being mostly out of stock, how long would it take for me to get my replacement Evo? Thanks, anything helps!
     

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  2. Slick1020

    Slick1020 Banned

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    Sounds like you should have downloaded the GPS app to help find your lost phone.
     
  3. Ramzes13

    Ramzes13 Well-Known Member

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    well typically assurion has their own stock of phones specifically for replacement based on a formula that takes how many phones are expected to fail or break into consideration, and stocks accordingly. unfortunatly there is a large supply/damand situation with these handsets. So you probably wont get a serious answer unless you contact assurion directly. btw sorry to hear about your evo...
     
  4. BenChase7

    BenChase7 VIP Member VIP Member

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    i lost my pre due to water damage about a year ago. I called Sprint and they directed me to a website. I filled out the info online and had a phone the next day. It is hard to say how long it will take for the EVO though. I will be interested to find out. I do know that the Sprint insurance plan is easy to use... its just a matter of EVO stock. Good Luck!
     
  5. manny84

    manny84 Well-Known Member

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    When you lose a phone, do you get a new or refurbished phone? If it's refurbished, how's the condition of the phone usually?
     
  6. BenChase7

    BenChase7 VIP Member VIP Member

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    There is a good chance you will get a refurbished phone, but not always. Its just as good a new one.. you wont be able to tell a difference.
     
    BlackDave and manny84 like this.

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