Question - for at&t reps or someone who has done this.


  1. ghost88

    ghost88 Active Member

    I recently started working at Verizon and want to cancel my family plan with At&t. Only problem is I have 2 smartphones on 4 of my lines so the termination fee's are gonna kill me.

    If I put a basic phone on both of my smartphone lines will the ETF be dropped from a Smartphone to a basic phone ETF?
    ( Go from $375 to $ 175? )

    Would love if an at&t employee can answer this question for me. Or anyone who has done or tried this in the past.

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  2. IOWA

    IOWA Mr. Logic Pants Moderator

    Probably not, as when you signed the contract the ETF was also embedded in the contract, and no longer has anything to do with the active devices on your account.
    ghost88 likes this.
  3. ghost88

    ghost88 Active Member

    thanks for the info. I called in today and its $690 to Cancel my 4 lines..

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