Support Question regarding WIFI

Discussion in 'Android Devices' started by vasilator, Jun 7, 2010.

  1. vasilator

    vasilator Well-Known Member
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    May 7, 2010
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    I can connect at work but when I try to use it gives me the usual error message like it isn't connected. When I look at it, it says excellent signal and that is connected.

    Here is the thing, with my I-phone, or numerous other devices I could connect but when I logged on for the first time I had to put in my desktop username and password. (something about the security certificate) With the Inc. it never even asks for it. Is there a setting or something I am missing?

    Thanks
     

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  2. appleaj

    appleaj Well-Known Member
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    Apr 12, 2010
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    Mechanical Engineer
    USA
    This may or may not help depending on what you've been trying to access on the WiFi. But when I first logged onto my college's wireless network, I tried using an IM program with the WiFi, but it wouldn't work. So I had to first go to the internet browser and to a website before it would prompt me to sign in with my username.
     
  3. colnago

    colnago Well-Known Member
    143

    Nov 17, 2009
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    The passphrase or hex key is probably not correct. That, or the ecncryption method is not supported or correct (i.e. you are using WEP on the phone, and the network is using WPA, or vice-versa).
     
  4. frmovrfnctn

    frmovrfnctn Well-Known Member
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    Apr 30, 2010
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    Samething happens to me at work, open up the browser/refresh browser and click 'ok' to acknowledge their user agreement.
     
  5. vasilator

    vasilator Well-Known Member
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    May 7, 2010
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    That is exactly how it worked on my I-phone but when I refresh on this phone it doesn't do anything. On the I-phone I had to use the default browser (safari) or I would have the same issue.

    The issue here is the default it google so I don't know what website or browser to try to get the user agreement.
     
  6. vasilator

    vasilator Well-Known Member
    38

    May 7, 2010
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    Any idea on how to find that out or fix it???
     
  7. vasilator

    vasilator Well-Known Member
    38

    May 7, 2010
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    Hate to bump but any more ideas on what I can do? It is really frustrating.
     

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