Quick glance only working once?Support

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  1. Paratriad

    Paratriad New Member

    This seems to be a unique issue, which is why I'm posting it.

    I have quick glance enabled, no problem there, and motion gestures enabled, but when I lock my phone and use quick glance it works once after locking it. If I needed to use quick glance again, 20 minutes later, It won't work. I'm using the correct gesture (It works fine the first time). But afterwards I need to unlock my phone, and lock it again, so quick glance will work once.

    Has anyone encountered this issue on their phone/know how to solve it?

    Most of the other gestures work fine, except for answering calls, which I have problems with when using someone else's phone too.

  2. speedlever

    speedlever Well-Known Member

    Stock i337 here using Nova Prime launcher. I've seen similar issues with both quick glance and the hand swipe to answer the phone. For the first issue, the phone must be lying still for it to work. IE, I can't be holding it and count on it to work. Also, the battery must be above some minimum %age too (20%?).

    For the 2nd issue, I haven't figured it out yet. It's just an unreliable nicety for me and is not a deal breaker. But I would like for that to work reliably in a perfect world.
  3. Szadzik

    Szadzik Well-Known Member

    I just tried it on my i9500 and Quick Glance works every single time. Not wakeups required in between.

    BLACKTOOTHGRIN Well-Known Member

    Quick glance works most of the time for me....
    except when I'm charging, then its doesn't work at all.

    The answer call feature on mine is a complete waste of time....hardly ever works.
  5. Szadzik

    Szadzik Well-Known Member

    Mine works when charging too, no problem. Strange these features are.
  6. EuroDriver

    EuroDriver Active Member

    I initially thought I had this problem with quick glance too, but after playing around with it for a few days, I have come to the conclusion that the phone needs to be in a well-lit place for it to work consistently.
  7. Adara

    Adara Well-Known Member

    Mine works more than once, but it seems that if I don't use it regularly, the phone forgets that I have it set to Quick Glance and stops doing it. Even if perfectly flat, minding its own business, sitting on a table in a well-lit environment. Even if locked and unlocked repeatedly. It just totally forgets how to work. But once I go back into settings and use "try it," the feature goes back into functionality.

    (As a totally random aside, I wish it would work when the phone is immobile, but not flat. Like now, when I have it sitting ever so comfortably in a desk dock. It's at maybe a 60 degree angle, and I would love to just wave at it to see what's up.)

    BLACKTOOTHGRIN Well-Known Member

    That might just be the problem I'm having of it not working while charging.
    When it's charging, its in my dock. I didn't realize that it had to be perfectly flat to work.
  9. TheyCallMeBT

    TheyCallMeBT Well-Known Member

    I think it's purposefully made so that it only works while stationary and flat. But it also is buggy for me. It will work for a while, and then just stop working. Lighting conditions don't come into play, this can happen during very good light. Once it stops working, it won't start working again until I either restart the phone, or go into the settings and either turn off air gestures as a whole and turn it back on, or just do the same to that one air gesture. Overall, it's not a big deal and probably something they will address when they push a system update.

    Oh, and mine works just fine while charging.

    I am on Verizon and also using Nova Launcher. I noticed at least one of you also using it. That could be a factor, but I'm thinking it probably isn't.
  10. subtext

    subtext Member

    I have exact issue with Samsung Note 2. "Quick Glance" works, as many times as I choose, for about 5 minutes...then it quits. If I turn Note back on, then off, quick glance works again - for same 5 mins.

    When it works, it seems to do as well in bright light as well as dim, being "motion" oriented. Clearly an issue. Anyone have fix or point us in helpful direction?
  11. speedlever

    speedlever Well-Known Member

    If there are any notifications active, quick glance won't work. Make sure nothing is showing on the pull down notification screen (other than the usual notifications you may have such as weather and a few apps that post persistent notifications).
  12. subtext

    subtext Member

    Going to clear notifications and try. Will get back. Thanks speedlever!

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