Quick question - insurance/warranty current phone - pending orderGeneral


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  1. lamoglinsgal

    lamoglinsgal Well-Known Member This Topic's Starter

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    My husband has a Moto Droid on his line currently. We're in the wait for the Incredible that is still close to two weeks from shipping. His phone has stopped charging. It started with the car and computer charging not working, and now the wall sometimes will and sometimes won't. Odd, I know.

    I just shot customer service an email. But do you think they'll give me any grief since I have a pending order? I mean, technically, it's still under manufacturer warranty, and is still an active phone that has not be deactivated since purchased. :confused: We were planning on selling the phone after the Incredibles come, but it's pretty much useless if it won't charge.
     

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  2. Excedio

    Excedio Well-Known Member

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    You should be fine. I had the same problem with my Motorola Q9c, but mine turned out to just be the OEM charging cable.
     
  3. lamoglinsgal

    lamoglinsgal Well-Known Member This Topic's Starter

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    Thanks! I'm not trying to pull one over on them, but a 5-month-old phone should have no problem charging.
     

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