Random Notification SoundSupport

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  1. starchile

    starchile Member

    Hello all!

    I've had my One about a week now and after going through all the notification settings I CAN NOT seem to get rid of this random notification sound that just happens sporadically. It will play the sound and when I look at my phone for what it is...nothing. It happens about 3 times an hour or so.

    I know this is pretty vague but does anyone have any ideas??

  2. EarlyMon

    EarlyMon The PearlyMon Moderator

    Is it tied to email maybe?
  3. starchile

    starchile Member

    EarlyMon: I don't think so, I disabled all of my email notifications and also when there are no email icons showing up at the top of the screen suggesting that I would have a new message. ??
  4. GuitarG20

    GuitarG20 Clueless Senior Member Contributor

    Do you have NFC turned on? Is it perhaps near your wallet, with a NFC credit card, or near a NFC tag?
  5. EarlyMon

    EarlyMon The PearlyMon Moderator

    Another long shot - do you have someone (like spam) blacklisted that could be sending you messages?

    Better question - does it match your notification sound?
  6. starchile

    starchile Member

    No, I don't have anything blacklisted (yet)...but also no, it doesn't match my notification sound.
  7. GuitarG20

    GuitarG20 Clueless Senior Member Contributor

    The NFC notification noise is different than other ones, and I don't think it can be changed. See if having it off keeps the noise from happening. An even better indication that it was NFC is if you keep your phone anywhere near anything that has NFC (some credit cards do now). The sound could be from your phone trying (and failing since those are encrypted) to connect to the NFC in a credit card. But keep us in the loop if the noise keeps happening even with NFC off.
    EarlyMon likes this.
  8. EarlyMon

    EarlyMon The PearlyMon Moderator

    How about Bluetooth?

    Like Guitar's NFC suggestion, just different radio.

    Also, don't give up - we love mysteries. This is a good one! :confused:
  9. starchile

    starchile Member

    Oh, you scientific mind type folks!! Gotta love ya! :)

    Well, thank you for all of your suggestions...I MAY have found the culprit. After disabling all of the notifications mentioned and STILL hearing that annoying sound...I just happened to be looking at my phone when the sound happened and noticed the refresh bars appeared. So, I went into my settings and looked around and found the "sync all" setting. I disabled auto sync and I haven't heard the sound since. I'm not 100% positive yet but I haven't heard the sound in a while. If I continue NOT to hear it, I'm going to turn the sync on again and listen for it to make sure.

    GuitarG20, PyroSporker and EarlyMon like this.
  10. PyroSporker

    PyroSporker Well-Known Member

    I quite enjoyed the mystery. When I was searching the device last night for what could be causing your invisible notifications, I ran across one option that might help you out.

    My only other guess was going to be Google Talk. I recall someone in the past having phantom G-Chats happening in the background.

    If you check in the Sound settings, there is a check box for disabling notifications for sync or newly refreshed feeds (something like that - don't have my phone with me). This is a new option in Sense 5 if I'm not mistaken. I think it was mostly added for BlinkFeed updates.
    EarlyMon likes this.
  11. marctronixx

    marctronixx Moderator Moderator

    Cool. Yeah under the system sounds there are options there to look over. Seems you have figured it out though...
  12. starchile

    starchile Member

    DRATZ!! lol...ok, so problem not solved. hhahha.

    @Pyro: how sweet...thank you for investigating my problem for me! LOL. I'm going to look for the setting that you mentioned. I did go ahead and disable auto sync but I will keep looking for the function that will allow me to disable the sound for that.

    PyroSporker likes this.
  13. PyroSporker

    PyroSporker Well-Known Member

    I'm not for sure that the problem is solved. Just throwing out a guess. :)
    I only think this setting includes Sync, not certain

    Settings -> Sound -> Pull to refresh sounds (play sounds when refreshing feeds and content)
  14. marctronixx

    marctronixx Moderator Moderator

    ^^^ thats the sound i think the OP is hearing.
  15. starchile

    starchile Member

    good suggestion but yeah, I did uncheck that box and the sound remains. Maybe I'll just have to get used to it. lol
  16. ttusomeone

    ttusomeone Active Member

    For the past three days, I've noticed my phone making a notification sound but then there's no notification text in the status bar. It seems to make it at random times also. I have notifications turned off in Gmail, which is the only email client I have installed. I also checked notification settings in the calendar and tasks apps, along with some of the other apps I use frequently. Has anyone had a similar problem or have any ideas?

    Since I just started noticing it a few days ago, I thought I would also try to check to see what apps I had recently updated (I haven't downloaded any new ones recently) to see if something changed in an update.
  17. Scootmien

    Scootmien Well-Known Member Contributor

    How bizarre that i have exactly the same phone and have started noticing this issue over the last few days too. I have gone through every app of mine and made sure every notification sound is turned off where applicable. For those apps where I want a notification sound I have changed them all to be different and made sure that none of them are using either the current notification sound or my old previous default one.

    The phantom notification sound is my old default notification sound that is now no longer being used for any apps. I've tried clearing the data and cache for each too, to no avail.

    I'm still troubleshooting and i'll post up if I get a result.
  18. ttusomeone

    ttusomeone Active Member

    I'm glad I'm not the only one having the problem. This Saturday was the first day I noticed it, and the fact that it seems to have started for both of us around the same time definitely makes me think whatever is causing it is the same for both our phones. I haven't received any over the air O/S updates that I know of, and I haven't changed any settings, which leads me to believe it's an app that is causing it. I wonder if there's a bug on a recently updated app that causes the notification sound to play but doesn't show an actual notification (and isn't tied to the notification settings within the app itself).

    The problem is I usually update apps when I received the Google Play notification, so I can't remember which apps have had updates recently and I couldn't find a way to sort my apps in Play to show recently updated. If it is an app bug, hopefully the maker will figure it out and fix it. Keep me posted on what you find out and I'll do the same.
  19. dgrobe2112

    dgrobe2112 Well-Known Member Contributor

    something else to consider.. gmail has created new groups in its email.. promotion, social and such..

    i get random notifications as well..

    now.. maybe.. just maybe.. you could be getting a sound notification, but not new email notification.. i know i get no notification when i get social email..
    marctronixx likes this.
  20. ttusomeone

    ttusomeone Active Member

    On mine I have the new groups turned off so I only have the "Inbox" group. I just double-checked to make sure they were still disabled and they were. Thank you for the suggestion though.
    marctronixx likes this.
  21. SolApathy

    SolApathy Just another robot Guide

    I know this sounds like a pain, but one solution is the process of elimination. However before removing apps I would suggest those who have this issue coordinate with each other, listing their carrier, if they are rooted, and a list of all the apps they have installed (not stock apps) and see if there is a common app that may be causing the issue.
  22. KOLIO

    KOLIO Guides Guide

    Scootmien and SolApathy like this.
  23. Scootmien

    Scootmien Well-Known Member Contributor

    I only get this sound once a day at worst and i've not had it today. i've changed all my notification tones to be different and changed my default tone.

    I'll monitor it for a few days and when I have time over the weekend, if the issue hasn't resolved, i'll try the suggestions in the two posts above. thanks chaps, much appreciated.

    WOW! As I was writing that, the tone came through. it is my old default tone, not now used by any apps at all... FFS

    EDIT: it was only the first half of the tone though, not the full tone (Magnolia, for those that know it)
  24. ttusomeone

    ttusomeone Active Member

    I didn't notice the sound yesterday. The only thing I changed was I turned off all the notifications in GSam Battery Monitor.
    toad6386 likes this.
  25. GuitarG20

    GuitarG20 Clueless Senior Member Contributor

    You could be on to something... Is anyone else using GSAM?

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