Not sufficient to see tower hopping.
Yeah, I agree. Tweaking a new phone to get it to act normally is not acceptable.
Heat at the top says that something on the motherboard is getting overworked. If it's the processor (likely) then the shutdown may be thermal protection to protect your investment.
What rogue process indeed, if your radios are stable, that's the question.
Sounds like your use is straightforward.
What apps have you added or configured beyond that required for Exchange Activesync?
Lookout mobile Security and drop box.. nothing intensive. However i did research last night and in short, i turned off LTE and NFC... might be a coincidence but im getting triple battery life so far..lol. Check it out below, also haven't got a reboot yet. The night previous i was losing power at night while my phone is idle. I will see how it does through out the day but so far i have 92% left and already surpassed what i had yesterday when my phone was almost dead.
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