Do this: 1) hold the phone on it's side, screen facing up. 2) From the bottom, use your finger to tap your phone near the camera mechanism. A gentle tap will do, the with the same force you'd use to tap someone on the shoulder. Does your phone have a slight rattle? Yes No Mine does. It also rattles when my phone vibrates from calls or whatever reason, and makes the vibrate sound kind of nasty. And yes, I still love this phone.