Rattling top end of phone?? + UK HTC returning information?Support


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  1. t0ph0id

    t0ph0id Well-Known Member This Topic's Starter

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    My nexus one starting ringing last night whilst sat on a firm surface and was making a vibrating type noise.

    Now when I give it a little shake right near the top end of the phone there is something that slightly rattles.

    I've tried removing the rear cover and the batter and it still does it.

    Anyone else experienced anything like this?

    What's the deal with returning to HTC within the UK? Has anyone done it and how did it go?
     

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  2. daffyduck

    daffyduck Well-Known Member

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    If it is only a very slight rattle, it is more than likely the camera autofocus.

    I had the same slight rattle in the Hero & the same on the Nexus.

    Nothing to be worried about, unless it is a real clattering rattle.......in which case, you may have a problem.
     
  3. t0ph0id

    t0ph0id Well-Known Member This Topic's Starter

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    But the point is my phone rattles. Only slightly but it rattles.
    considering I paid over
     
  4. grainysand

    grainysand Well-Known Member

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    Don't bother. I'm pretty sure all units rattle.
     
  5. outspaced

    outspaced New Member

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    Mine rattles in the very same way, but not enough to make me want to return it.
     
  6. MartinS

    MartinS Well-Known Member

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    It just does. The HTC Hero was the same. Put down to autofocus as someone has already said.
     
  7. Rusty

    Rusty Well-Known Member

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    Yeah nth'ing the spring in the autofocus mech, you can RMA it if you like, but it wont come back any different.

    As for the RMA process, it's pretty painless. You just have to phone them up and state your case, they arrange it all.
     
  8. t0ph0id

    t0ph0id Well-Known Member This Topic's Starter

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    So it's just accepted that these phones rattle. I'm surprised it's not put more people off buying one.
     
  9. smitty24

    smitty24 Well-Known Member

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    its only bad if you are specifically listening for it everytime you touch your phone. you dont even notice once you get accustomed to it.
     
  10. grainysand

    grainysand Well-Known Member

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    I only hear the rattle if I'm specifically tapping that area of the phone, so yeah.
     
  11. jjayr41

    jjayr41 Member

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    not sure if you had a iphone 3gs but the top of the phone rattles as well. Mostly by from the camera as people were saying its the autofocus or something. I have the slight rattle on my 3gs and my N1..i guess i'm used to it.
     
  12. theartfullodger

    theartfullodger Well-Known Member

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    In case anyone don't know, herewith HTC contact details 'phone numbers, etc..

    HTC - Nexus One Support and Repair

    HTC EUROPE CO. LTD
    Communications House
    Presley Way
    Crownhill
    MILTON KEYNES
    MK8 0ES

    United Kingdom
    English +44-845-890-0079 Monday - Friday : 9am - 6pm
    Saturday : 9am - 1pm


    (Hope I never need 'em)!

    Cheers!


    Lodger
     
  13. Roze

    Roze Hiding behind a mystery VIP Member

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    Mine doesn't rattle but it clicks when I press the top two pieces (the lid and the phone) together...I've noticed that my Nexus isn't as 'seamless' as it first appeared to be. Noticed some gaps at the back :(
     
  14. RogerPodacter

    RogerPodacter Well-Known Member

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    that rattle is the autofocus mechanism. if you try to take a picture and initiate the auto focus, the rattle disappears as the mechanical moving part focuses the photo. then it comes back soon as the pic is taken. its normal and i wouldnt worry about it at all...
     
  15. theartfullodger

    theartfullodger Well-Known Member

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    Bump
     
  16. FairyMonkey

    FairyMonkey Member

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    I have this problem with my HTC incredible in the US. It even rattles when I text. Its sooo annoying.
     
  17. Roze

    Roze Hiding behind a mystery VIP Member

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    Has your warranty expired yet? If it hasn't you should send it back to HTC for repair or replacement.
     
  18. FairyMonkey

    FairyMonkey Member

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    I think its a common issue among people who have this phone, and its a hardware problem just the way its structured. I just wish there was a solution.
     
  19. Teknologic

    Teknologic Well-Known Member

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    Actually, it should only be able to rattle when the lens is unlocked. And it should be programmed to remain locked until an app accesses the camera hardware.
    So maybe check what apps have access to the camera to see if any have gone haywire. But most likely it would be a hardware problem, contact h htc to see what they can do :)
     

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