We recently upgraded to the Droid RAZR and while we love our phone are greatly disappointed in Motorola's decision to restrict the factory Car Dock display to horizontal mode. Yes you can rotate the phone vertical, but the display orientation remains locked in horizontal mode. We bought the car dock ($60) and no one at the Verizon store was even aware of the orientation limitation, nor does the retail package OR documentation indicate this limitation. We Emailed Motorola asking if there was a software update or setting to fix the issue. After nearly a WEEK we got the following response from support. ************** "Thanks for reaching out to Motorola. We do apologize for the late response. We are sorry but it does not have a vertical orientation option when on the car dock. It only has horizontal orientation." ************** Seems Motorola thinks it knows what it's users want more than we do, so just as including unwanted apps that we can't uninstall (VZ Nav, NFL, Netflix and others) we've wasted $60 on an accessory that is useless to us because no one considered how this SECRET limitation might affect users.