Hi, just got it and love it. It is freezing on me several times per day. I've read through forums and I don't have any app killer apps. I have disabled location settings where possible to help me with battery life and wonder if that can have anything to do with the freeze. SUggestions? I'm afraid to just call verizon b/c the tech support people are not particularly acquainted with the actual models. At what point do I consider exchanging it for a new one?? Also, do "smart actions" actually end up consuming more battery? I'm not very impressed with the battery so far and anxious there isn't a replacement. However, overall I LOVE it and have been waiting for a small droid for years!