This morning on my way to work, my phone decided to crap out on me. The soft buttons at the bottom seemto be lit up but don't work. I press down on the power button....nothing...Long press it, still nothing... Plugged it into the charger, nothing...I've tried doing anything and I can't seem to get it to work... Anybody have a solution? Do I just have to go to Verizon to get it replaced?