What do you mean by "won't add to the memory available"? The SD storage is separate, so it gives you an extra storage option but won't increase the size of the storage available for applications, for example.
Yeah, the problem description is kinda vague. Another possibility is that the sd card is not adding the advertised storage capacity. This is a real problem with sd cards purchased from eBay. I've heard of people thinking they were buying 32GB class-10 cards at a bargain, only to find out it was a relabeled 2GB class-2.
OP: If your question has not already been answered, more info is needed so we can help.
is has 4gb factory, but with just a couple apps says it's running low on memory so i add a 4gb scan disc and nothing changes, my computer will recognize it and tried formatting with no changes
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