My HTC is really slow! When I receive a new message it takes about 30seconds to even open it, then a further 30 or so to wait for the keyboard to respond. I have tried deleting the messages from my inbox and starting fresh, but am slightly cautious about just giving it a factory reset! Also, when i am finished a phone call, as I take the phone away from my ear, it flashes on and off, meaning that I can't actually put the phone down! The only way to do it is to take the battery out of the back and start again! Overall, I'm not very impressed with the phone, its supposed to be suitable for a businessman, but I can't even get it to work as a personal user! We have 4 other people in the house with the same phone and none of them are experiencing these problems.