Got this Inc on a pre order a few months ago and it worked fine. Downloaded 300-400 songs with no problem. Had a reboot or two but not associated to anything in particular early on. Now phone can heat up to 114 when downloading songs with or without battery charging at the same time. It can also reboot when temp is 102. Most of the time it goes nuts with rebooting. But occassionaly it does not reboot when doing heavy downloading. If I hold phone next to window AC when downloading it won't reboot. So obviously the heat seems to be the major problem, not the app. Verzion was going to send me a refurbished phone but I refused since they have not confirmed a fix for this issue. Pointless to reconfigure a new phone and invest all the time required when the problem still may surface again. Any comments??