General reboots with white htc screen

Discussion in 'Android Devices' started by racefan25, Oct 1, 2012.

  1. racefan25

    racefan25 Well-Known Member
    16

    Aug 5, 2011
    80
    5
    16
    Male
    Pittsburgh Pa
    well finely have a major problem with my TB. It keeps rebooting over and over. Just a white HTC screen over and over again till it finely reboots. Took 2 hours yesterday to get it on. Went to verizon I am 1 month and 8 days away from upgrade and got the sorry for your bad luck see you dec 8 for your upgrade and sent me packing. Told me to try calling cus service and see if they can do something.


    I am looking at the samsaung Gal III
     

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  2. Mayhem

    Mayhem Well-Known Member
    Contributor
    113

    Sep 23, 2010
    888
    151
    113
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    Senior Engineer - Software Quality Assurance
    Austin, Texas area
    Are you rooted?
     
  3. Primevyl

    Primevyl Active Member
    16

    Apr 29, 2010
    41
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    16
    I think there is a thunderbolt all in one tool either at XDA or roots wiki...it may set you right
     
  4. Primevyl

    Primevyl Active Member
    16

    Apr 29, 2010
    41
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    16
    Sorry the tool is at HTC thunderbolt forum.com
     
  5. sdrawkcab25

    sdrawkcab25 Well-Known Member
    323

    Aug 5, 2010
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    Have you tried a factory reset?
     
  6. racefan25

    racefan25 Well-Known Member
    16

    Aug 5, 2011
    80
    5
    16
    Male
    Pittsburgh Pa
    I am not rooted and have not tried a factory reset as I cannot get into the phone. I called verizon cs today and there second level tech gave me a upgrade early since the phone is not working. I ordered a Samsaung Galaxy GIII in blue. It will be here Thursday
     
  7. racefan25

    racefan25 Well-Known Member
    16

    Aug 5, 2011
    80
    5
    16
    Male
    Pittsburgh Pa
    i have tried the factory reset also now as the phone did it on its own and still just reboots the white screen with HTC. If you get it to boot it works fine till you take it off the charger then same thing all over again draining the battery.

    Well at least verizon was nice about the early upgrade but I lost my unlimited data with the new phone purchased at a discount price
     
  8. Primevyl

    Primevyl Active Member
    16

    Apr 29, 2010
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    Fyi eff that full retail
     
  9. Funderbolt

    Funderbolt Well-Known Member
    38

    May 12, 2011
    221
    13
    38
    Male
    engineer
    Va
    When my TB reboots, and the red thunderbolt appears, the screen has a black background.
     
  10. racefan25

    racefan25 Well-Known Member
    16

    Aug 5, 2011
    80
    5
    16
    Male
    Pittsburgh Pa
    mine just flashes a white screen with a green HTC on it forever till I hold down the right combination of buttons and keep pressing them then I get a white screen with HTC quietly brilliant then the bolt screen and it will then boot. but if i plug or unplug it from a charger it starts all over again.


    My bolt is gone my samsung galaxy SIII arrives today so no more of this problem for me.
     

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