Received an interesting text, any ideas?

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  1. eldiente

    eldiente Active Member

    Received a text from 900070004653 stating:"Free VZW Msg: Mandatory software update (no charge) is req'd on your device. To ensure continued optimal service, dial *228 SEND and press 2 when prompted"

    I have 2.1 already and this seemed kinda weird to get and have to do. Any ideas? Is it a scam or something, haven't called the number, because I wanted to see if anyone else got the same text. thanks

  2. slider5634

    slider5634 Well-Known Member

    That looks like a valid vzw text, but I can't be sure. Usually updates are pushed OTA without user prompt. This is a bit unusual. You might want to call vzw and ask.
  3. Kerplunk

    Kerplunk Member

  4. eldiente

    eldiente Active Member

    thanks for the info and the website on *228, just wanted to make sure it was valid before I called the number
  5. bemenaker

    bemenaker Well-Known Member

    You will occasionally get that from Verizon, it's safe and you should do it.
  6. kratos

    kratos Back on my throne!!! VIP Member

    In my 4 1/2 years with Verizon, I have never received a text telling me to update my PRL. However, I can tell you that that is Verizons texting number (if you ever call support and ask them to text you instructions, you will see that same number).

  7. bemenaker

    bemenaker Well-Known Member

    I have gotten these before, I've been w/ Verizon for 9 years.
  8. Lock-N-Load

    Lock-N-Load Well-Known Member

    though that is the PRL update method.. in 9 years also I have never gotten a text like this.

    but then again, I do update my PRL about ever 3 months.

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