Received Email THREE times since activation??..??Support


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  1. labeledbass

    labeledbass Well-Known Member This Topic's Starter

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    Ok, I have 2 accounts on my X - one is a Gmail that I rarely use, and the other is a hotmail account which is frequently used.

    I'm coming from Black Berry and I kinda understand that the mail is delivered differently but ever since I set up my hotmail I've received 3 sets of the same messages, read or un-read. Now every time this has happened there has been 1 new unread message, so I assume its when my X syncs with the server. Is there something I can change, or should have done during setup? I'm using the stock email app.

    Thank you in advance! this is really my only complaint so far with this nice phone and hope its my user error.
     

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  2. Doit2it

    Doit2it Well-Known Member Contributor

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    Do you have data push turned on for this account? That might be the problem. If the message isn't marked as read on the HotMail server, it may be pushing it again and again. Just use Fetching for the account and see if it helps. That's how my Hotmail account is set up, and I've had no problems.

    App drawer / Messaging / your Hotmail Account (then)

    Menu / Email Settings / Email delivery

    Uncheck data push and set Fetch to whatever schedule you wish


    Hope this helps
     
  3. quickaudi

    quickaudi Well-Known Member Contributor

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    that sounds correct - hotmail is weird like that
     
  4. labeledbass

    labeledbass Well-Known Member This Topic's Starter

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    Thank you for the help, these threads are getting berried fast.
    My Hotmail is set up without PUSH
    Fetch schedule is every 15 min (I changed it to 1 hour as of now)
    Sync over Wifi only is not selected
    Hotmail is my Default client

    I logged onto hotmail last night and deleted all the messages that were reoccurring on my X, they weren't even marked as read. I DO remember my X apparently checking my Hotmail and stating there was a problem with the username/password so maybe I could delete and re-establish an account on the phone.

    Anything else is greatly appreciated! Thanks!
     
  5. mahers

    mahers Well-Known Member

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    Deleting Hotmail emails on the X will NOT delete them from your actual online account. :( You need to do it on the phone and online.
     

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