recording the callSupport


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  1. omeneo

    omeneo Member This Topic's Starter

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    is it possible to record the call ?
     

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  2. bonh

    bonh Active Member

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    yes, I was able to record a phone call using the ringdroid application.. im sure there are others as well.
     
  3. omeneo

    omeneo Member This Topic's Starter

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    tnx, so place/receive a call - switch the task to ringroid and press "record"?
    presume it could work - but a bit round away. maybe there is a "native" way to record?
     
  4. newsoltsc

    newsoltsc Member

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    I think recording a phone conversation is illegal without the other persons consent.

    Just my 2 cents.
     
  5. Masonator

    Masonator Well-Known Member

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    in the uk the caller needs to be informed. no consent is required (as you can hang up anytime you want). so as soon as you answer replace 'hello' with 'hi and thanks for calling <insert name here>, this call will be recorded for training and security purposes.' im sure that will go down a storm!!!
     
  6. omeneo

    omeneo Member This Topic's Starter

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    i'm aware of some country's law issue - but just asking because Sony Ericsson phone (my old one) has this option - and it was very useful for me.
     
  7. Rob

    Rob I'm tellin' mommy on you! Administrator

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    SE phone allowed you to record phone conversations by default? WOW... what phone was it, what carrier and where do you live?

    In the United States, these telephone recording laws vary state by state and I believe that both the location of caller AND receiver are of importance. You really should check your state's laws regarding this and remember... don't take anyone's opinion here at face value.

    DOUBLE CHECK! You don't want to find yourself in any legal trouble. And I'm not a lawyer so don't listen to anything I say
     
  8. omeneo

    omeneo Member This Topic's Starter

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    Rob,
    I live in EU. SE phones I had /with call recording option/ P900 and P990 and Z800.
     
  9. hakujin

    hakujin Well-Known Member

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    old thread, but wanted to add there are apps in winmo that accomplish this, vito audio notes comes to mind, and it runs automatically on phone call and one can set the encoder, and bitrate, very nice.

    you can record any conversation you like in a one party state to which there are many in the U.S.

    In addition, many 2 party states (IL comes to mind) find it acceptable (case law) when a private citizen records a business to which is 99% of what I wish to record anyway.

    Shame nothing comparable is on Android yet :( I so wish there was a Vito Audio for Android.
     
  10. airplus

    airplus New Member

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    I record phone calls all the time in my loyal Treo 650 and the app mVoice.

    It seems I will be stuck with Palm for a looonnng time... :(
     
  11. OCDetails

    OCDetails Member

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    I record calls all the time because I need them for reference. They are work related conference calls and I attach the call with the summary notes. So there is definitely a use for these outside of whatever purpose people would use it for which would be considered illegal.

    And it isn't necessarily illegal to record a call. Its just that the call may not be considered admissible as evidence if it were used against you. However, it doesn't always matter since we hear recorded calls and conversations all the time which didn't have consent of the person being recorded. Mel Gibson comes to mind... Regardless of whether or not it was legal, it doesn't really matter once the media gets their hands on it, does it?
     
  12. hakujin

    hakujin Well-Known Member

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    Agreed. And I would not fret. Any conversation I have come across regarding this feature invariably starts w/ someone stating it's illegal. As stated, the only time this comes into play is when it is used as evidence, and further, there are a MULTITUDE of states that do legally allow recording of conversations, particularly when said recording is a citizen recording a business. These are coined 'one party states' either by statue or case law. 2 party states still allow recording, but in order for recording to be admissible, the other party must acknowledge they are being recorded.

    Having said that, I miss this feature dearly on my Windows Mobile Phone. Vito Audio Notes was probably my most used app; it and the core pocket media player (tcpmp). Ironically, they encompass two key functionality missing on Android i.e. adequate phone call conversation recording & codec framework to support a wider array of A/V codecs and formats. Dually strange that a 6+ year old smartphone has both, yet android still does not.
     

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