Recover data from Thrill with broken screen?Support

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  1. brendonblue

    brendonblue New Member

    Hi, I have an lg thrill and i shattered the screen on it. I need to get contacts, pictures, videos, and music off of it. I have no way to use the touch screen but i can still see the screen. I have it plugged into my laptop right now, and it shows that it is plugged in. But, it is not popping up on my laptop so i can view the files on it. I can't remember if i have the usb mass storage mode enabled on my thrill. PLEASE HELP ME!!! I have an appointment tommorow and I am needing a phone number ASAP! Please is anyone out there that can help me. Also, I have it connected to my wifi at home, and I already tried opening Network Sharing on my laptop, but my device isn't visible on there. I can see the screen of my phone, and it shows it is connected and plugged into my laptop. It even has the little USB icon at the top of the screen. HELP!!!

    P.S. Sorry if I'm not posting this in the right area, I am new to, not only this forum, forums in general. Please help me!:(

  2. Shotgun84

    Shotgun84 Well-Known Member

    Welcome to the forum brendonblue and thanks for joining.

    I've moved your post into its own thread where hopefully you will get some help.
  3. jameskasmonr

    jameskasmonr Member

    Do you prepare to repair it? If yes, then after repair the screen, you will be able to use the phone as normal. Just tell them that do not touch your phone's data while repairing.

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