recover pictures/videos from internal memorySupport


Last Updated: 2012-05-07 17:35:59
  1. gcole

    gcole New Member

    So my wife's thrill has been running super slow over the last month or so. She uninstalled a bunch of apps, deleted a bunch of stuff and it was still lagy. So she decided to do a factory reset on it. I had her install astro file manager and check to make sure her pictures were saved under /mnt/sdcard/dcim - which I assumed was the SD card. The photos and videos were there and she proceeded to do a reset - and of course now everything is gone. We didn't realize that /mnt/sdcard wasn't actually the sd card, but the phones internal memory on the Thrill :mad:. Is there any way to recover these deleted files? Connect the phone to a computer as mass storage and scan the internal sd drive with a recovery tool? Or are these gone forever?

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  2. BigCiX

    BigCiX Well-Known Member

    I've done a factory reset on a few android devices and the pictures were still there. Just make sure u look under the right file. If they are not there then most likely they are gone. Check under DCIM then look for a sub folder called thumbnails. Maybe they might be in there.
  3. gcole

    gcole New Member

    For those interested, the files were indeed deleted with the factory reset since they were saved on the phones memory, not the actual sd card. However, I installed Recuva, hooked the phone up to the computer as mass storage and scanned the internal drive. Doing a quick scan it found about 5 of the files. Then I did a deep scan and it found most, if not all of the pictures, videos and music files that she had on the phone. Most of the pictures showed up 5 or 6 times, so we have almost 10,000 files to sort through. But from our skimming through them it looks like we saved at least 75%, and possibly all of the files.
    barrettjet likes this.
  4. barrettjet

    barrettjet Member

    I accidentally erased ALL instead on ONE on my FinePix 3D camera and thanks to this forum was able to quickly recover 25 videos and 50 stills.
    I removed the 32GB micro SD and ran it on my Win7 desktop.
    :) THANKS
    jerofld likes this.

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