Basically, I've had my Galaxy i7500 for about a year , but I'll be getting a HTC Android (not sure which) later on. But that's another story. I need to do a factory reset on my phone because I had that lock screen block where it asks for your GMail, but nothing was working. I tried the "null" password trick, and that got me through. Then I (have had this problem for ages) decided to do something about that download error problem, where nothing downloaded, and the suggestions where 1. Factory reset or 2. delete some data and cache from apps. Did that. Now it won't accept my GMail login because it erased my GMail from the phone, hence the need for a factory reset. Now that you've heard my life story (sorry ), I'll get onto what I need. Can anyone tell me the control for the recovery mode? I need them because reseting the phone through recovery mode keeps all of your pictures, videos and music but resets the rest. I like my media .