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"Remove account" disabled for Exchange

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  1. drssg

    drssg New Member This Topic's Starter

    Jul 13, 2011
    Likes Received:
    I'm trying to remove corporate e-mail from my personal android phone. The obvious option is disabled for the Exchange account in my Email app.

    I spoke with IT, but they aren't familiar with android. They said they disabled activesync and removed the partnership with my phone, but that didn't help. I still can't remove the account, and the Email app seems to be stuck in an infinite loop attempting to sync.

    I'm running Android 2.3.3.

    Any ideas? I'm hoping I don't have to wipe the entire phone.


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