Hello.
My device is a Joinet J13 Quad Core tablet with Android 4.4.2
From time to time, some annoying ads appear, sometimes pop up ads and sometimes ads as notifications.
I was able to identify some of the apps that were causing this, the apps were pre-installed and I could not uninstall them. I managed to disable some of them though.
As far as I know, there are still two adware apps installed and running.
I've scanned the device with AVG and Malwarebytes and both showed the same results; an app pretending to be a search app and other pretending to be an android calendar app.
Both AVG and Malwarebytes tried to uninstall the apps but didn't made it because could not uninstall pre-installed apps. Neither can they be disabled.
I read that a factory reset can get rid of any installed adware/malware apps, but since these apps are pre-installed, a factory reset will not remove them, right?
So, what's the best option for me? Rooting the device and removing the identified adware apps, or installing a clean rom without pre-installed apps?
I've no experience with this.
Also, I have two different apps running called "Google play services", is that normal?
Thank you.
My device is a Joinet J13 Quad Core tablet with Android 4.4.2
From time to time, some annoying ads appear, sometimes pop up ads and sometimes ads as notifications.
I was able to identify some of the apps that were causing this, the apps were pre-installed and I could not uninstall them. I managed to disable some of them though.
As far as I know, there are still two adware apps installed and running.
I've scanned the device with AVG and Malwarebytes and both showed the same results; an app pretending to be a search app and other pretending to be an android calendar app.
Both AVG and Malwarebytes tried to uninstall the apps but didn't made it because could not uninstall pre-installed apps. Neither can they be disabled.
I read that a factory reset can get rid of any installed adware/malware apps, but since these apps are pre-installed, a factory reset will not remove them, right?
So, what's the best option for me? Rooting the device and removing the identified adware apps, or installing a clean rom without pre-installed apps?
I've no experience with this.
Also, I have two different apps running called "Google play services", is that normal?
Thank you.