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renewal grace period

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  1. testeraf

    testeraf Well-Known Member

    I just bought a used Virgin Mobile phone (my first smart phone) that has the $25/month plan.

    Do I have to top up by the date next payment is due or is there a grace period before I would lose the $25/month plan? Thanks.

  2. thebryceee

    thebryceee Well-Known Member

    There is no grace period. They will shut off your service at midnight the day after your bill is due (that night going onto the next)
  3. testeraf

    testeraf Well-Known Member

    So I'll lose my phone number and the $25/month plan if I don't pay by midnight the day after my bill is due?
  4. Seanette

    Seanette Well-Known Member

    Don't know about the plan, but I once had to let mine go to the day after payment was due (payday was that next day), and once I made the payment, everything came right back.
  5. agentc13

    agentc13 Daleks Über Alles VIP Member

    They will hold your number and plan for either 60 days or 6 months (can't remember which).
  6. thebryceee

    thebryceee Well-Known Member

    Should be 90 days.
    agentc13 likes this.
  7. testeraf

    testeraf Well-Known Member

    I'm searching the Virgin Mobile site for more information about a 'grace period.' I must be using the wrong search terms. Any suggestions?

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