Support Replacement question

Discussion in 'Android Devices' started by rachred7, Jan 2, 2012.

  1. rachred7

    rachred7 New Member
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    Dec 4, 2011
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    I have had my MT for a month now and already need a replacement because I cannot make/receive calls or texts or use web. After 3 days of arguing with customer service reps who all told me different things, they are sending me a replacement tomorrow (hopefully).
    I wanted to find out if there is anything I can do to make my transition to the new phone as easy as possible. So maybe I don't have to spend hours getting the new phone set up?
     

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  2. ziggy46

    ziggy46 Well-Known Member
    213

    Aug 14, 2011
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    Being a pain in the a$$! LOL
    Chambersburg, Pa
    well its not hard to transfer your number to the new phone (there website tells you how) but i advise that you remove any mods or roms that you put on your phone before sending it back to them
     
  3. rachred7

    rachred7 New Member
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    Dec 4, 2011
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    Will I have to purchase all of my apps again?
     
  4. shimdachef

    shimdachef Active Member
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    Sep 18, 2011
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    No, your app purchases are synced to your google account. You will have to redownload them
     

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