So my D4 has been having MAJOR connectivity issues lately. I'm running the latest OTA software (but the issue didn't start immediately after the update). I've uninstalled/reinstalled the apps its the worst at, rebooted, and even factory reset, but no fix. I'm going to go to a vzw store to get it swapped out for a new one. I have a few questions: 1. Since this seems to be an issue not caused by the user (like dropping the phone and replacing it for a broken screen) but with the hardware (or software) I shouldn't be charged for a replacement, nor need to pay a deductible, right? 2. If I create a backup using titanium, can I restore that backup on the new phone, or is the backup only compatible with the phone it was created on? Thanks for the help in advance!