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Reseting Captivate to Factory SettingsSupport

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  1. Pay919

    Pay919 Member

    Hey guys, I've tried to do a factory reset on my Captivate and its not working for some reason.
    I turn off the phone, hold the power and volume down buttons until the phone boots off, at which point I let go of the power but continue holding on to the volume down button.
    Any help is appreciated.
    By the way I'm on the Rogers network

  2. Frisco

    Frisco =Luceat Lux Vestra= VIP Member

    Welcome to Android Forums, pay919.

    Have you tried the factory data reset entry in menu > settings > privacy > factory data reset?
  3. CrimsonPride

    CrimsonPride Well-Known Member

  4. Pay919

    Pay919 Member

    Thanks guys, didn't know about the reset in the menu
  5. sremick

    sremick Well-Known Member

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