Support Restarts on a 2 week old SN3 for app notification

Discussion in 'Android Devices' started by wendy5001, Mar 22, 2014.

  1. wendy5001

    wendy5001 Member
    15

    Mar 17, 2014
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    15
    South Florida
    2 weeks ago I got my SN3, 3 days ago I now have to restart it at least once a day to get the apps to notify me. Is this normal? I used have to do this with my iPhone and thought those days are over. Any help is appreciated.
     

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  2. Rukbat

    Rukbat Well-Known Member
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    Jan 16, 2012
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    Being retired and writing Tasker tasks.
    Fayetteville, NC, USA
    It's not normal, but it is under warranty. Ask if they'll swap it. If not, ask where the nearest Device Support Center is and see if they can fix or replace it. (Back up EVERYTHING first - if they replace the phone you won't get the chance.)
     
  3. wendy5001

    wendy5001 Member
    15

    Mar 17, 2014
    17
    0
    15
    South Florida
  4. dynomot

    dynomot Well-Known Member
    263

    Dec 4, 2011
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    Sheffield U.K
    It isn't normal, but it would be good to try and sort your problems out before you resort to taking it back.

    Is it all apps that won't automatically give notifications that have stopped or just one or a few. If so which ones?
     
  5. wendy5001

    wendy5001 Member
    15

    Mar 17, 2014
    17
    0
    15
    South Florida
    It's about 90% of them. Then when I restart suddenly I get all the notifications I've been missing. I just did the dreaded reset to see if that will fix the issue.
     
  6. AndroidProf

    AndroidProf Well-Known Member
    43

    Feb 21, 2014
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    Go swap it immediately, there's a possibility it will give you more problems as its very early to start experiencing such abnormalities.
     
  7. wendy5001

    wendy5001 Member
    15

    Mar 17, 2014
    17
    0
    15
    South Florida
    Question, I did get it just a week ago but will I get the same one? I've seen in threads where white ones have less problems then black since they are made in different places. This true?
     

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