Restoring ContactsSupport


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  1. imtoomuch

    imtoomuch Well-Known Member This Topic's Starter

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    This seems to be a fairly popular topic, but I haven't found many responses and none have explained or solved my problem.

    I backup my contacts to my Verizon using the preinstalled Backup Assistant. When I visit the website all of my contacts are in there. But when I factory reset my phone and try to restore the contacts it only gives me about 1/3 of them. What gives? Can anybody explain this and tell me how to get all of my contacts from My Verizon onto my Incredibe?

    Thanks!
     

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  2. NightAngel79

    NightAngel79 Bounty Hunter Administrator Moderator

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    Moved to support section imtoomuch
    I've never tried the verizon backup assistant, though my mother swears by it (non smart phone user).
    Always just used the google contact sync which works flawlessly everytime
     
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  3. imtoomuch

    imtoomuch Well-Known Member This Topic's Starter

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    Thanks for the move.

    I don't even know about Google contact syncing. I will have to look into it.

    But surely somebody can answer my question about the Verizon Backup Assistant! Please!
     
  4. NightAngel79

    NightAngel79 Bounty Hunter Administrator Moderator

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    When you save a new contact, as long as you saved it as a 'google' contact they should of synced to your gmail account which you can check from any pc.

    To check if its on: menu>settings>accounts&sync>google
     
  5. imtoomuch

    imtoomuch Well-Known Member This Topic's Starter

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    Can anybody else please help. Somebody has to know.
     
  6. NightAngel79

    NightAngel79 Bounty Hunter Administrator Moderator

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    Call verizon?? I really have no idea... surprised someone else hasn't chimed in
     

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