Returned the droid


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  1. dblake15

    dblake15 Well-Known Member This Topic's Starter

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    I had to return the droid because of the wav file support. Our vm system utilizes wav in email. Also just small things. Such a great phone and close to really giving iPhone a run. But just not yet.
     

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  2. travva

    travva Well-Known Member

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    really? just not there yet huh? because of .wav support? A GLARING OVERSIGHT. gtfo
     
  3. iPhoneMilk

    iPhoneMilk Well-Known Member

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    ummmm...

    *cough Cough*

    I'm pretty sure you could of juse got a Google Voice account, and then used the google visual voicemail...

    which btw i believe you can save, and send and receive those sound files around.
     
  4. dblake15

    dblake15 Well-Known Member This Topic's Starter

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    I can't. This is for our exchange email and phone system. I get so many vms it is sick. That cannot be left out. Also there were som other short comings. But I really loved the phone and if the wav worked I would still have it. But that is a showstopper and should not be unsupported. Unacceptable.
     
  5. Bendial

    Bendial Member

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    Are there no apps on the market place that will play a .wav file?
     
  6. dblake15

    dblake15 Well-Known Member This Topic's Starter

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    Not at this time. Also why would I want to save it then go and play it in another app when even the bb with their archiac is can do it.
     
  7. quixand

    quixand Well-Known Member

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    Obvious troll is obvious, I echo "travva's" comments in gtfo.
     
  8. trick202

    trick202 Well-Known Member

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    What device have you come from?

    I notice you have a number of posts under your belt (29 at the time of writing this post) - so did you ask about wav support? It seems as though it would have been my number one question.
     
  9. johninbigd

    johninbigd Well-Known Member

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    Crap!!!!! I just got off the phone and ordered my Droid. It doesn't support WAV?????

    *&^%*&^%&*$#$%

    You've got to be freaking kidding me? I will have the same problem as the OP. I get voicemails through exchange for work daily. I have to be able to listen to them. The blackberry I used to have could do this and my current iPhone can do this. But the Droid doesn't support WAV?

    Un-freaking-believable.

    I can't speak for the OP, but support for WAV should just be standard. Why would we even consider asking about it?

    Dang it.... Now I don't know what to do...
     
  10. johninbigd

    johninbigd Well-Known Member

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    Yeah, this is a glaring oversight. People like me and the OP who use our phones for business need wav support. It's a simple feature that has been standard on smart phones for years. It never occurred to me that the Droid wouldn't support WAVs.

    Would you be surprised if you opened the browser only to discover that it doesn't display JPGs? I think you would, and for good reason. This is basically the same thing.
     
  11. johninbigd

    johninbigd Well-Known Member

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    I just checked the technical specs on Motorola's site and they say that the Droid has WAV support.

    OP, can you explain what the exact issue is that you're having? The Droid definitely plays WAV files. Is it just not playing your attachments correctly?
     
  12. professa

    professa Member

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    Yea, looks like this has been mentioned before and it does suck there is only a workaround and not a full blown feature
     
  13. punkasscrab

    punkasscrab Member

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    We use the same wav files via e-mail for VM at work. This wouldn't suffice for me either, but mine is my personal play phone so all is well.
     
  14. quixand

    quixand Well-Known Member

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    Not really. No offense, but I haven't played a .wav file...in about 6 years.

    It's a minor over sight, that will be corrected shortly. Not something worthy of turning this gem in for.
     
  15. JRSly

    JRSly Well-Known Member

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    So no one else should need to?

    It is okay to have problems with the Droid. No one's gonna take yours away if some people aren't as happy with it.
     
  16. johninbigd

    johninbigd Well-Known Member

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    It's not a big deal for you, but it can be a deal-breaker for people who rely on their phones for work. Lots of people have Exchange systems that use WAV attachments for voicemail. This is not exactly an uncommon situation. Don't be so condescending just because it doesn't affect you.
     
  17. chris4851

    chris4851 Member

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    Lol really, .WAV files people are complaining about? Have you ever heard of calling your voicemail to listen to them? If the lack of a .wav file is keeping you from a DROID then you should go back to windows mobile.
     
  18. johninbigd

    johninbigd Well-Known Member

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    You're funny. "lol"

    There are some of us, often called adults, who use their phones for work and don't want to be hassled by things getting in the way of work. Many of us have voicemail that is integrated with our email. Perhaps you've heard of that before. Those voicemails are attached to emails in WAV format. If we can't listen to our voicemails in the way that we're used to, or if we have to jump through a lot of hoops to hear them, then this phone is actually getting in the way, not helping.

    Maybe that's not a big deal once in a while, but for people who regularly get emails with WAV attachments, this could be really annoying. But maybe we're just not as l33t as you.
     
  19. johninbigd

    johninbigd Well-Known Member

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    You also bring up an interesting point that hurts your viewpoint. WinMo plays these files; Blackberries play these files; iPhones play these files. So, why would Motorola/Verizon release a phone with Exchange support that cannot play these files?

    History shows us that early iPhone users were ticked off about this. Palm Pre users are ticked off about it. This was an easily foreseeable problem with a simple solution. They really should have had this working already.
     
  20. chris4851

    chris4851 Member

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    I work at a very large company that uses exchange as well. I can also receive my voicemails through email. However this is NOT a deal breaker for me because theres something called a phone integrated with the Droid. I use that to actually call my voicemail and listen to the message.

    For the time being, until this option is actually integrated or an application is made I think its acceptable. That is IF it will ever be made because then again it is a .wav file and less common of a file type now a days.
     
  21. chris4851

    chris4851 Member

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    I agree with you, I wouldn't mind seeing it offered. But I honestly wouldn't go as far as many and say that its a deal breaker. There are plenty of other major issues that are deal breakers for others than .wav support.... like voice & data usage at the same time. Personally to me this is more of an issue as a corporate user.
     
  22. quixand

    quixand Well-Known Member

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    I dunno. I've never seen a voicemail system configured like that. Voicemails are usually encoded in mp3.

    As was said earlier, the Droid does support wav, it apparently is just an issue with how you're trying to use it. I'm sure they will hotfix that asap.

    I don't know Droid is ready for full blown corporate use...interestingly enough, I chatted with a director of marketing for VZW at my launch for quite some time. He switched to the Droid for his company phone. LOL

    Older gentleman, and he loved it.
     
  23. johninbigd

    johninbigd Well-Known Member

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    WAV is hardly less common. It's the default format for email systems with voicemail integration. Thousands upon thousands of people currently have smart phones that handle that format with no problem.

    I work in the IT department of our company, specifically data and voice networking. I'm one of the phone system admins. Do you know how many times in the past three years I've dialed into the VM system to check my voicemail? Zero. Not once. I can listen to my VMs on my iPhone with a single press of a button. Dialing the VM system is, of course, an option, but it adds several layers of annoyance that is fine for a few days, but would not be acceptable for very long, especially when many of us are leaving devices that currently do this just fine.
     
  24. Bendial

    Bendial Member

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    What's the return policy like anyway if you aren't happy with the phone?
     
  25. johninbigd

    johninbigd Well-Known Member

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    I followed one of the links mentioned in this thread and the problem seems to be that there are various flavors of WAV files, one called wav49 that is often used by voicemail systems. While the Droid can play WAV file, in general, it apparently can't play wav49. One workaround is to have your email admin set the encoding to wav instead of wav49. I'll have to check to see which we use in our environment. I seem to recall that we're already using wav instead of wav49, so this might not even be a problem for us. I'll know on Monday or Tuesday.
     

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