I have gotta say the time that I have spent with the phone and on the VW network has been a blast but today was the last day that I decided to deal with the phone glitches and having a mind of its own. The issue that I have been having multiple times is that I keep on shutting off the WiFi but about after 3 minutes of doing so it turns itself back on which is extremely annoying and a wast of battery. The service tech wanted to do a reset of the phone system which would have erased the phone and leaving me to have to re-install all the apps and arrange everything back to normal and I am sorry coming from the iPhone I am not going to be doing that every time I have an issue with the phone. Also if I am having these issues now that means I am going to have them down the road and at that point i'll be stuck to the contract which right now I am not since I am a new customer testing the network for 30 days (less than 30 now). I have also had other issues but have no been recurring as of yet. I have gotta say this was defiantly a very good experience and beside the glitches the phone is great but does not compare to the iPhone Apps nor reliability and back up of information (apps, icons, etc.).