Returning international calls

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  1. hero-user

    hero-user New Member

    I have a HTC-Hero and have an annoying problem with incoming international calls. The caller's name is correctly identified from what is stored in the 'People' directory. However, the international dialing sequence is stripped out so that I am unable to return the call by touching the caller's name displayed in the call history.

    For example, the 'people' directory might have an entry like:
    Bob: +44272272272

    When Bob calls, the phone log shows the caller without the '+' sign thusly:
    Bob <44272272272>

    When I want to return the call from the phone log by touching the name 'Bob' in the list of calls, the call does not go through because the '+' (international dialing sequence) has been stripped.

    Is there some setting or specific way of storing people's phone numbers that can overcome this irritant?

  2. DonB

    DonB ♡ Spidey Sense !! ♡ ™ Moderator

    I am not sure weather the Hero can do that, but it might work if you use GoogleVoice and store that number in your GV contacts
  3. hero-user

    hero-user New Member

    Maybe I did not explain it properly. It is not new functionality that I am looking for. This same feature works properly for US originated calls. I can touch the name of the caller in the phone application and place the call. I am unable to do the same for international numbers because the prefix '+' has been stripped from the list of incoming calls when the listing appears in the phone application.
  4. DonB

    DonB ♡ Spidey Sense !! ♡ ™ Moderator

    Correct, I got that, but if you use GV for your international calls, when you click on that contact it will automatically call using GV which already has the prefix for international calls. and it might even be cheaper than using Sprint for that call, worth looking into it, I would also call Sprint and HTC and see what they say.


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